Company Profile
San Francisco Human Services Agency
Company Overview
Who We Are:
SFHSA provides the foundation for two City Departments, each with a unique role in supporting San Franciscans. Together we build well-being in our communities by offering programs that make children and adults feel connected, valued, and supported. From financial assistance to nutrition, health care coverage, employment, and protective services, our dedicated professionals are here to lend support for all in need.
Our Impact:
Each year, SFHSA's 2,400-trained professionals connect more than 225,000 San Franciscans to 60+ essential services. We also fund partnerships with hundreds of community-based providers who share our mission and help extend our reach into the community.
SFHSA provides direct services at our nine locations across the City and, in some cases, in people's homes. We continuously assess community needs, design new programs, and advocate for better state and federal policies. With an annual budget of more than $1 billion dollars, we deliver dozens of publicly funded programs and work closely with all levels of government to achieve our mission.
Our Departments and Leadership:
Department of Benefits and Family Support
https://www.sfhsa.org/departments/department-benefits-and-family-support-bfs
- BFS programs promote health, nutrition, safety, financial security, and more.
Department of Disability and Aging Services (DAS)
https://www.sfhsa.org/departments/department-disability-and-aging-services-das
- DAS programs serve and protect older people and adults with disabilities.
HSA Leadership
https://www.sfhsa.org/hsa-leadership
- Meet the Agency leaders and learn more about their roles, responsibilities, and accomplishments.
Our Vision, Mission, and Values:
Vision
A San Francisco where everyone has the opportunity and support to achieve their full potential through all stages of life.
Mission
At the Human Services Agency, we are committed to delivering essential services that support and protect people, families, and communities. We partner with neighborhood organizations and advocate for public policies to improve well-being and economic opportunity for all San Franciscans.
Values
1. Work with Purpose: We see each day as an opportunity to provide quality services that strengthen our communities, help those in need, and protect people from abuse and neglect. Treating people with dignity, empathy, and respect is fundamental to how we work.
2. Dedication to Discovering What Works: We harness innovative thought and action to help transform people’s lives. We test new ideas, evaluate how we’re doing, and scale what works to improve our services.
3. Policies for Good: We create and advocate for public policies that reflect the lived experiences and strengths of the people we serve. This broadens our impact to inspire lasting and empowering change for San Francisco and beyond.
4. Advancement of Diversity and Racial Equity: We are committed to a culture of inclusion where our differences are celebrated. Everyone should have what they need to thrive -- no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. We are committed to combating systemic racism and advancing racial equity in all aspects of our work.
5. Strength in Partnership: We are dedicated to working together as an agency and with organizations that help further our mission and deepen our connections to the community. Through collaboration, open communication, and thoughtful exchange of ideas, we help San Franciscans achieve greater potential.
6. Act with Integrity: We build a foundation of trust with the public and people we serve by upholding strong ethical standards and respecting confidentiality.
Benefits
Employee Benefits
We've Got You Covered.
When you work at HSA, you receive great benefits offered by the City and County of San Francisco, including:
-Medical, dental, vision, and disability insurance
-Paid vacation, sick days, and holidays
-Pension plan and retiree benefits
-Paid and unpaid leave depending on the reason
Ergonomics.
After you're on the job, you can request an ergonomic evaluation. Our Health and Safety team will provide the training and equipment for you to safely perform your job. Our team also ensures that you'll retain use of ergonomic equipment regardless of workstation changes.
Employee Well-Being.
Your well-being matters to HSA. That's why we promote a healthy lifestyle for all our employees by offering a Diabetes Prevention Program, exercise classes, well-being challenges, and grants for supplies and services that promote a healthy workplace.
Employee Relations.
At HSA, you'll get the help you need navigating a big city agency. Our Employee and Labor Relations Unit is always available to advise and guide you on your job performance, workplace conflicts, union matters, policies, and procedures.
Learn more about all of our benefits: https://careers.sf.gov/benefits/
Contact Us.
Email [email protected] or call (415) 557-5561 with questions about employee benefits.
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